Product Care

CANDLE CARE

On the first burn, allow the wax to melt all the way to the edge of the glass to prevent tunnelling and create a candle memory. Never burn your candle for longer than 4hrs at a time.

Always trim the wick before relighting. Trimming the wick will help your candle stay alight, burn evenly and longer. It will also prevent soot from occurring.

Candles burn best in still air but if you can't avoid drafts, it is recommended that you try
and turn the candle periodically. This will help to avoid uneven burning and possible candle collapse. A candle in a draft may also start to smoke. 

Please do not leave your candle unattended. Keep candles out of direct sunlight and away from hot temperatures. Keep out of reach from children and pets.

If you notice any black at the rim of your glass you can easily wipe it away with a damp cloth, however, this may be a sign that your wick is too long or your candle is being burning for longer than 4 hours. 

Candles are sensitive to temperature and light. Store your candles in an upright position in a cool dry place. 

Fragrances with a vanilla content may yellow if exposed to sunlight or fluorescent lighting, this is completely normal and does not affect the burning of the candle. It is just something to keep in mind. 

WAX MELT CARE

Ensure your oil/wax burner is on a safe and stable surface away from children, flammables and wind.

Place the 1-2 melts into the top of your oil burner. Light a tea light candle and place in the base of your oil burner or plug in your electric burner and switch it on.

Please ensure you extinguish the flame on the tea light or switch off your electric burner when leaving the room.

The wax will solidify after each use. You can re-use 2 melts for up to 15hrs burn time.

Once the fragrance in the melts has gone it will need to be replaced. You can easily do this by letting the wax cool and solidify, place the oil burner in the freezer for a short amount of time and this will release the wax.

Have any questions? Please refer to our FAQ, if your question is not answered there please contact us directly.